Frequently Asked Questions - Billing
Billing
- How do I fund my account?
- How am I billed for service charges?
- How do you pay publishers and what do I do to ensure they are paid?
- What happens if I run out of money in my account?
- How is the available funds amount calculated?
- How do I enable auto-replenishment of funds?
- Can I pay publishers in their local currency?
Funding your account is so simple! Simply log into your account and select Fund Account on the right-hand side of your dashboard. Name the amount you want to deposit, ensure your credit card information is accurate, and hit Charge Card. As long as your card is approved, your account balance should immediately reflect the new funds. Remember, your account balance covers all of your offers.
You will be billed by Inuvo monthly and you can access the report on the charges you have incurred from the Inuvo Platform. These charges will include both the Inuvo service fees and publisher commissions due, and will be withdrawal from your account. Your publishers will be paid monthly for thier approved activity.
Each month Inuvo will run a report on all publishers and what they have earned. We will pay them on your behalf, withdraw the amount from your account, and you can access a report of what was paid. Publishers will receive a single check for all offers they are participating in within the Inuvo Platform.
If your account hits a $0 balance, your offer(s) will be paused. Any publisher transactions that are pending cannot be approved or paid on until there is enough money deposited to cover the payment. To maintain a good rating score and reputation with publishers, it is important to ensure you have enough money in your account. To avoid this from happening, we recommend setting up your account to auto-replenish funds.
Available Funds refers to the amount left in your account after paid, pending and approved transactions have been deducted from your balance. If you have a credit account, you will see the credit amount displayed below your Available Funds total. Please note that your Available Funds total does include your credit amount. This notification is displayed on your Dashboard, My Offers, Publishers and Transactions pages.
This feature is available so you can set up rules for automatically funding your account once it hits an account minimum balance that you specify. Follow these simple steps to setup auto-replenish for your account:
- Click on “Account” then “Billing Details.”
- Click on the edit pencil next to “Auto Replenish Information” and then enter the following information:
- Amount – This is the amount that will be charged to your account each time your specified minimum balance has been reached.
- Threshold – This is account balance minimum which will trigger your account being changed for the amount you have specified.
- Monthly Max – This is the maximum amount per month that your account will be auto replenished up to.
- Next, make sure to check the checkbox next to “Activate” and click on “Update.”
Currently, Inuvo offers payment in US dollars to all publishers.
